Cost Avoidance Is Not ROI
Memo · 4 min read. Most training ROI figures are cost avoidance under a better name. Report two numbers, under two names, with the method visible.
Where AI Belongs in a Learning Function
Memo · 4 min read. AI may remove a difficulty after the capability it used to build has formed, never instead of it.
Capacity Is Arithmetic, Not Advocacy
Memo · 4 min read. Staffing a learning function should run on a model the business can inspect, not on advocacy.