Approach
Leadership
Learning is a strategic lever, not a support function.
Strategic Alignment
Authentic learning leadership starts with the business. Every initiative must address a genuine operational need, drive measurable improvements, or support strategic growth. I align learning to business goals—building capability, reducing friction, strengthening leaders, and accelerating performance.
Team & People Leadership
High-impact learning organizations are built on empowered teams. I emphasize coaching, mentorship, and clear accountability so designers, facilitators, and content developers thrive and deliver results.
Cross-Functional Partnership
Learning operates at the intersections. I drive collaboration, stakeholder alignment, program/change management, and project governance so solutions launch well and scale sustainably.
Learning Systems Design
Build systems, not just programs.
Learning Science
Grounded in Skinner (behaviorism), Piaget (cognitivism), Vygotsky (constructivism), Siemens (connectivism), and Knowles (adult learning)—with Bloom, Gagné, and Kolb informing structure and practice. These frameworks guide designs that are measurable, transferable, and scalable.
Accessible Learning Ecosystems
Inclusive, adaptive, and accessible by design (UDL/WCAG). The aim is a culture of growth that embeds learning into the flow of work—so capability becomes an organizational asset.
Scalable, Adaptive Systems
At scale, learning must be modular, measurable, and responsive—reducing reliance on long curriculum cycles and enabling rapid iteration tied to outcomes.
Learning Technology (Enablement)
Tools serve strategy.
Tooling Philosophy & Selection
Start with outcomes and workflows: what behavior must change, which KPI moves, where learning should live. Prototype an MVP, then choose build vs. buy for time-to-value, maintainability, and data access. Pilot → prove → scale.
Fit & Integration
Prioritize ecosystem fit over feature lists: clean SSO/HRIS/ticketing/knowledge integration; standards (xAPI/SCORM/cmi5) + an LRS for clickstream; UDL/WCAG, multilingual, mobile-first; clear ownership, versioning, privacy/compliance.
Operating Model for Scale
Reusable content objects in a component library, release SLAs, localization pipelines, adoption plans, and dashboards that tie learning signals to business KPIs. Retire what doesn’t move the needle; scale what does.
Learning Experience Design
Design for people, not just metrics.
Purpose, Agency & Belonging
Make the why explicit, offer meaningful choice, and make progress visible. Purposeful friction (ZPD/desirable difficulty) builds real skill.
Experience Principles (UX & Inclusion)
Reduce needless cognitive load; keep instructions clear; chunk and pace practice with quick feedback; design for UDL/WCAG; create psychological safety so struggle is part of learning, not a risk.
Evidence-Based Craft
ADDIE for structure, SAM for iteration; Bloom for outcomes; Gagné for staging; spacing, interleaving, retrieval, worked examples, and deliberate practice; calibrate challenge with ZPD. Methods are tools—the goal is transfer and behavior change.
Learning Typology
Different kinds of learning drive different outcomes.
Compliance (Risk → Accountability)
Baseline: acknowledgment to reduce legal/financial/safety risk.
Higher purpose: scenario-based decisions that build real accountability and safer habits.
Skill & Mastery (Knowledge → Performance)
Baseline: knowledge transfer and task consistency.
Higher purpose: targeted practice, mastery checks, and behavior change tied to KPIs.
Onboarding & Integration (Orientation → Belonging & Ramp)
Baseline: tools, policies, access.
Higher purpose: belonging, networks, and time-to-productivity—so new hires contribute fast and stay.
People Development (Hours → Growth Culture)
Baseline: required training for promotion/CE.
Higher purpose: continuous growth and mobility that improve retention and resilience.
Leadership (Management → Multiplying Leaders)
Baseline: supervision basics.
Higher purpose: leaders who create leaders—clarity, coaching, and systemic impact.
Transformational (Awareness → Future Readiness)
Baseline: information about change.
Higher purpose: capability for the next curve—new tools, new markets, new ways of working.
Measurement & Impact
If it’s not tracked, it didn’t happen. If it doesn’t change behavior and outcomes, it isn’t training.
Chain of Alignment
Needs → Objectives → Target Behaviors → Business Outcomes → ROI. Define leading indicators (practice quality, attempts, feedback latency, coaching cadence) and lagging results (time-to-proficiency, FTR/error rate, incidents, throughput, retention, OKR/financial impact).
Evaluation & ROI
Kirkpatrick (1–4): Reaction, Learning, Behavior, Results. Phillips ROI when warranted: (Net Benefits ÷ Total Costs) × 100 with isolation factors, confidence ranges, and leadership attestation. Conservative beats clever—credibility compounds.
Experimentation & Reporting
A/B or pre/post where sensible; PDCA/DMAIC/OODA for iteration; role-based dashboards; decision memos. Retire what doesn’t move the needle; scale what does. Not every problem is a training problem—fix process/tooling/policy first.
Education
Education is society’s learning system.
Beyond Seat Time
Prioritize mastery, agency, and purposeful struggle over time served. Progress should be earned, not merely recorded.
Life Skills & Meaning
Blend core literacies with communication, problem-solving, ethics, and collaboration. Pair data with purpose and belonging.
Optimize Achievement (AI + Mastery Pathways)
Use diagnostics to set precise starts; adaptive practice and micro-coaching to drive growth; AI to personalize and accelerate planning, translation, accessibility, and mastery checks—keeping humans at the center.
Play & Praxis
Protect play as the engine of curiosity and design praxis (doing with consequence) as the engine of meaning—real audiences, real stakes, visible value.
Architecture (Three Zones)
Foundational Literacies → Exploratory Engagement → Praxis Transformation.
Assessment & Evidence
Portfolios, defenses, and performance tasks; triangulate growth data + artifacts + reflection. Let evidence travel with the learner.